Privacy Policy

Your privacy is our priority. This policy explains how Function Bazaar collects, uses, and protects your personal information when you use our event planning platform.

Last Updated:

This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information through Function Bazaar services.

Welcome to Function Bazaar! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform to discover, connect with, and book event service providers including wedding halls, catering services, decoration experts, band sets, and other event-related services.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information

Name, mobile number, email address, location data, and profile information provided during registration.

Location Data

Precise or approximate location information when you enable location services for service discovery.

Usage Data

Search queries, viewed listings, service preferences, and interaction patterns with service providers.

Phone Number Verification

We use phone number verification via OTP (One-Time Password) to ensure account security and prevent fraud. Your phone number is used solely for authentication purposes and to facilitate communication with service providers.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your user account
  • To verify your identity through OTP authentication
  • To provide location-based service recommendations
  • To facilitate communication with service providers
  • To improve and personalize your experience
  • To send service updates and notifications
  • To detect and prevent fraudulent activities
  • To comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share information in the following circumstances:

With Service Providers

When you contact a service provider through our platform (via phone call or WhatsApp), we share necessary contact information to facilitate the connection.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with any merger, sale of company assets, or acquisition, your information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your information:

Security Measures Include:

  • End-to-end encryption for sensitive data
  • Secure server infrastructure with firewalls
  • Regular security audits and vulnerability testing
  • Access controls and authentication protocols
  • Regular security training for our team

While we implement strong security measures, no system is completely immune to security risks. We encourage users to protect their account credentials and report any suspicious activity immediately.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal data and account
  • Objection: Object to certain types of processing
  • Portability: Request transfer of your data to another service
  • Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Location Services

Function Bazaar uses location services to show nearby event service providers. You can control location permissions through your device settings:

Location Permission Options:

Always: Provides the best experience for real-time service discovery

While Using the App: Location is accessed only when the app is active

Never: You can manually enter your location for service discovery

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve performance and user experience
  • Deliver relevant content and advertisements

You can control cookies through your browser settings, though disabling cookies may affect certain features of our platform.

8. Children's Privacy

Function Bazaar is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

When we no longer need to retain your information, we securely delete or anonymize it.

10. International Data Transfers

Your information is primarily processed and stored in India. However, we may transfer data to service providers located in other countries, ensuring appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our platform with a new "Last Updated" date. Your continued use of Function Bazaar after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email

finshiva@gmail.com

Phone

+91-75502 05629 (Mon-Sat, 9 AM - 6 PM IST)

Address

21 Vaikunta's Flats Bharadwaj nagar PTC Quarters Varadharajapuram Chennai 48

Response Time

We aim to respond to all privacy-related inquiries within 7 business days.

This Privacy Policy was last updated on